Effective Date: 25/07/2025
Last Updated: 25/07/2025
A venture of Xarva Media
At eveXtrue, we are committed to protecting your privacy and personal information. This Privacy Policy outlines how we collect, use, share, and protect your data when you use our platform, website, or mobile application.
By using eveXtrue, you agree to the practices described below.
We may collect the following types of information when you use our platform:
Name, email, phone number
Address and location data
ID proof (in case of provider onboarding)
Service booking details
Payment method (UPI, wallet, card – processed securely via third-party gateways)
Communication history with providers or support
IP address, device type, browser
App activity, log data, crash reports
We use your data to:
Facilitate service bookings and transactions
Send booking confirmations, updates, and reminders
Improve app performance and user experience
Provide customer support
Offer relevant suggestions and personalized offers
Detect fraud, enforce terms, and protect users
We use industry-standard security practices including:
SSL encryption for all transactions
Restricted access to personal data
Regular app security reviews and audits
We do not sell or rent your personal information to third parties.
We may share your information with:
Verified service providers (only what is necessary to fulfill a booking)
Payment gateway partners (for secure payment processing)
Logistics or delivery partners (for event supply deliveries)
Legal authorities if required by law
We may use cookies or device identifiers to:
Keep you logged in
Track app usage patterns
Show you relevant offers and services
You can disable cookies in your browser settings, but certain features may not work properly.
eveXtrue is not intended for users under the age of 13. We do not knowingly collect data from minors without parental consent.
We retain your data as long as your account is active or as required by law. You may request deletion of your data at any time by contacting us.
You have the right to:
Access your data
Request correction or deletion
Withdraw consent for marketing messages
Contact our support team for any privacy concerns
If you have questions, concerns, or data requests, contact:
📞 +91 9980504443
✉️ privacy@evextrue.com | hello@xarvamedia.com
We may update this policy from time to time. Continued use of the platform after any changes constitutes your acceptance of the new terms.
Your trust is important to us. At eveXtrue, we ensure your personal data is protected, used responsibly, and only shared when absolutely necessary to deliver a great celebration experience.
